Air Algérie operates flights to and from various airports worldwide. Nevertheless, it was at the esteemed Dubai International Airport in the United Arab Emirates where it was recently honored.
In late October, Dubai Airports, the entity managing Dubai International Airport, held the 2024 Excellence Awards ceremony, recognizing its top partners, particularly airlines.
Acknowledgment from Dubai Airport to Air Algérie
Dubai Airport acknowledged several airlines for their performance in 2024, presenting them with Excellence awards across different categories such as service quality, punctuality, dedication, and progress.
Air Algérie was among the 9 airlines commended by Dubai Airport. The Algerian national carrier revealed on Monday, November 4, that it had received the Commitment Excellence award.
The report from Dubai airport highlighted Air Algérie's dedication to enhancing customer experience, crisis handling, and communication.
This observation mirrors the Algerian airline's commitment to providing the best service to its customers and striving for continuous improvement.
Air Algérie offers flights to and from Europe, America, Africa, and Asia. The company has placed orders for 15 new aircraft with Boeing and Airbus, with the initial delivery, an A330-900, scheduled for June 2025.
Dubai Airport: Honoring 8 other airlines
In addition to Air Algérie, only 8 other airlines were recognized with Excellence Awards by Dubai International Airport. This is a concise list considering the airport is a hub for numerous renowned airlines.
The Customer Service Excellence award was granted to Lufthansa from Germany. Qatar Airways received recognition for its exceptional punctuality on short-haul flights. Singapore Airlines was lauded for its punctuality on medium- and long-haul flights.
Air India was awarded for the quality of its operations, while Gulf Air received the Partnership Excellence award. IndiGo, India's low-cost airline, was honored for its Sustainable Development Initiatives.
The Community Development Excellence award was given to Fly Dubai, Saudia received the Above & Beyond Excellence Award, and Emirates was awarded the Inclusive Travel Award.
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